Terms

General

By using www.olivado.com you agree that you have read, understood and accepted these terms and conditions. All website transactions with Olivado Ltd will be in accordance with these terms and conditions.

Olivado Ltd has the discretion to decline any order placed or cancel any order for any reason. Whilst every effort is made to ensure prices are always correct on our website, mistakes can occur from time to time. If this is the case, Olivado Ltd will notify you of the error and you will then have the choice to either accept the correct price or to cancel your order. Transactions will appear on your credit card statement as Olivado for any transactions through this website.

All prices displayed on our website are in NZ Dollars and include GST.

Olivado Ltd use Windcave (formerly DPS / Payment Express) for all online credit card payments. We do not collect or store any credit card information. When making a purchase you will be directed to a secure webpage hosted by Windcave to enter your payment details. Windcave is New Zealand’s largest and most preferred gateway provider.

Delivery / Shipping

We will endeavor to dispatch all orders received within 5 working days of receiving payment for your order. If the requested product is out of stock, you will be notified and will be extended the option to cancel, change your order or wait for the product to become available.

We use Toll NZ and/or NZ POST for delivery of goods. Cost of shipping is listed at the point of payment. Any surcharge for Rural Delivery will also be listed. We do not deliver to overseas addresses.

Returns

If you receive a product that is damaged or if you are unsatisfied with the product please contact us within 7 days to request a replacement. We expect the product to be returned to us ‘unused’, in its original packaging, using the same method as the initial delivery. You are responsible for the cost of returning the item. If your returns request is approved a replacement will be sent or a refund will be made.

Items should be returned to:
41 Sandy’s Rd, Kerikeri RD2 0295, Bay of Islands, Northland, New Zealand

Find Stockist
Find an online or in-store stockist near you to purchase Olivado oils.

Sustainability

Olivado are leading the way in the avocado industry with our approach to regeneration, sustainability and utilising all waste to energy. We work hard to leave our communities and environment in a better state than when we started. We are carbon neutral now and we have made a commitment to be carbon positive by 2022. Shop with us and do your part for the planet.